Returns & Exchanges
At pinkpolkadotfelties, we want you to be completely satisfied with your handmade treasures. If your order isn't quite right, you can return or exchange eligible items within 30 days of delivery.
Verify Eligibility
Ensure your items are in their original, unused condition and that the return is initiated within 30 days of the purchase date.
Contact Support
Email our customer service team with your order number and the reason for your return to receive a Return Authorization number.
Package Your Items
Securely pack the items in their original packaging, ensuring the Return Authorization number is clearly visible on the outside of the box.
Ship and Track
Send your package back to us using a trackable shipping method; once received and inspected, we will process your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing